Privacy Policy

Hillside Landscape Maintenance ("Hillside," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies when you interact with us through our website (hlmaintenance.com), by phone, by email, or through text messaging. We will not share or sell your mobile information with third parties for promotional or marketing purposes.

Information We Collect

• Contact information — your name, email address, mobile and landline phone numbers, and service or billing address.
• Service information — details about your property and the landscaping services you request or receive.
• Communications — messages, requests, and feedback you send us by form, email, phone, or text.
• Website usage data — standard analytics information such as pages visited, collected through cookies and similar technologies.

How We Use Your Information

• To provide, schedule, and manage landscaping services.
• To send estimates, invoices, appointment reminders, and service-related updates.
• To respond to your inquiries and provide customer support.
• With your consent, to send promotional offers, seasonal campaigns, and other marketing.
• To improve our services, website, and customer experience.

SMS / Text Messaging

If you opt in to receive text messages from Hillside Landscape Maintenance, we use your mobile number only to send transactional messages — such as appointment confirmations, scheduling updates, service notifications, alerts, and account-related information. We do not send marketing or promotional text messages.

You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply, and message frequency may vary. See our Terms and Conditions for full SMS program terms.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as billing, scheduling, and customer relationship management — and who are obligated to protect your information and use it only to provide services to us. We may also disclose information if required by law or to protect our legal rights. As stated above, mobile opt-in and SMS consent data are never shared with third parties for their own marketing.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, loss, or misuse.

Your Choices

• Email: You can unsubscribe from marketing emails using the link in any message.
• Text messages: Reply STOP to any text to stop receiving messages.
• Access or updates: Contact us using the details below to update or request deletion of your information.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.